The enhanced support you need to maximize your SAP Concur solutions
Concur Select Care service gives large global organizations an elite level of customer support, engagement, collaboration, and personalization. Concur Select Care customers get:
Plan smarter with specialized engagement consulting, managed guidance, and a customized support plan.
Maximize your SAP Concur solution with guidance from subject matter experts, ongoing consulting and configuration, and training for new administrators.
Discuss your configuration during interactive site workshops and review upcoming release notes tailored to your organization.
Run optimally with enhanced SLAs, SAFE-Start Inspection, and issues and trend analysis for proactive risk mitigation.
24/7 support from SAP Concur experts
Solutions for your specific system configurations
Support in multiple languages
Custom reporting and updates on KPIs
Access to one or more consultants
Assistance with configuration requests
Recommendations on feature adoption
Group release notes call
Designated senior consultant
Regularly scheduled calls
Annual remote interactive site workshop
Success plan, Scorecard & KPI monitoring
Monthly release notes consultation
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