The manual processes of collecting and submitting paper invoices for reimbursement requests have reduced efficiency and affected employee productivity. On reimbursement day, our finance staff would be burdened with having to sort through all the paper invoices submitted, verifying reimbursement documents, and producing expense reports. This is a common struggle faced by many businesses, and not just C.H.Robinson. With SAP Concur Expense, C.H.Robinson has eliminated paper invoices and manual reimbursement. With the expense approval process now available in the cloud, it has facilitated data verification while guaranteeing that reimbursement and expense management comply with policy.