Whether you’re implementing SAP Concur for the first time or expanding to new users, a good change management plan influences how the project (that is, the change) affects people and sets up your organization and your users for success. The activities guide outlines the steps and resources to build a strategy, communicate with and train your users –all while measuring your progress. It’s a starting point for both large and small organizations, and we encourage you to make it your own to get the most value from your investment.