SAP Concur and Gojek Help Firms Navigate Dynamic Business Environments

Uncertainty continues to reign in the global economy. As organisations work to adapt and navigate in this complex environment, changes in growth projections, corporate priorities and business budgets make it even more challenging. Even tax rules, suppliers and budget forecasts continuously shift.

According to SAP Concur’s latest CFO Insights Report: A New Role in Managing Uncertainty, as much as 90% of senior finance leaders globally agree that their key task today is to prepare their businesses for the unexpected. They are adopting a defensive strategy  ̶  trimming costs and boosting cash flow to better respond to near-term challenges.

Many finance leaders realise that even rock-solid spending plans and well-crafted spending policies must be ready to change. And they are keenly aware that a robust and “future-ready” finance team is one that is able to accurately capture spending data across channels, and continuously push technology – including AI-driven ones – to gain deeper insight into the organisation’s travel, expense and accounts payable processes.

In short, finance leaders are looking hard at using technology to watch over their expenses and maximise the value they can get out of their budgets.

Time is Money

“Future-ready” finance teams are able to actuate real-time shift in budgets, as soon as they know of revenue shifts. They are able to do this because they can see all their spending in an instant, analyse it, and make adjustments on the fly.

Having real-time visibility into spend, therefore, increases an organisation’s potential to save money.

When it comes to on-ground business transportation, there is potential for improvement in many organisations.

When commuting for business, many employees in Asia Pacific pay for their rides and taxis with their own funds, before seeking a reimbursement from their organisation on another day. This means their employers may not be made aware of their expenses until weeks  ̶  or even months  ̶  later, costing them the opportunity to intervene early and adjust overall transportation spend promptly.

To give finance teams greater opportunity to make timely adjustments to their transportation spend, SAP Concur partnered with Gojek to integrate its expense management platform with the latter’s business transportation services. This enables employee users of the GoCorp online business billing platform to do away with the hassle of manual claims filing and enjoy seamless reimbursement, while employers’ finance teams can accurately learn of employees’ transport expenses as soon as he/she steps out of the vehicle.

With an array of transportation options including two-wheel and four-wheel fleet choices in Indonesia, Gojek caters to diverse business mobility needs. Furthermore, Gojek being a regional brand with presence in Singapore ensures world travelers comfort, reliability, and speed for both personal & business needs.

This latest partnership, which currently covers Singapore, and Indonesia, augments SAP Concur’s existing collaboration with Gojek.    

Benefits Galore

Besides giving finance teams immediate visibility to on-ground transportation spend, GoCorp allows firms to stay compliant by default, because the technology powering the platform is AI-based and intelligently reviews every expense, checking it against company-set policies and flagging any non-compliance. With this knowledge, organisations can make immediate changes to their policies, relegating careless, double and fraudulent claims to things of the past.

This capability will be a reassurance to finance teams, as compliance is top of mind for enterprise leaders. According to the same CFO Insights Report, 51% of decision-makers globally said managing regulatory and tax compliance are high priorities for them in 2024.

Users of GoCorp also stand to benefit from Gojek’s bulk discounts.

All in all, this partnership furthers SAP Concur’s mission to help businesses track and manage their employees’ entire business travel lifecycle. Employees of organisations using SAP Concur’s solutions already enjoy seamless expense reporting with many airline and accommodation partners. The Gojek collaboration expands their on-ground transportation options, increasing business productivity and personal convenience.

We are excited about the possibilities opened up by this partnership and hope to share our first few customer success stories with you soon! Find out more about our App Center Partner Gojek here.